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About hotel - Sutera Maju Hotel, Kota Kinabalu

About hotel image
The Hotel Sutera a budget-friendly haven for travelers, combining simplicity and comfort, minimalist design. Crafted with clean lines and a sleek typeface. Designed for budget-conscious travelers, it embodies the essence of a reliable, welcoming stay, making Hotel Sutera the ideal choice for those looking for comfort at the best price.

Terms of stay

  1. Check-In and Check-Out:

    • Check-in time: 2:00 PM
    • Check-out time: 12:00NN
    • Early check-in and late check-out are subject to availability and may incur additional charges.

  2. Reservation and Cancellation:

    • Terms and conditions apply.

  3. Guest Behavior:

    • Guests are expected to conduct themselves in a respectful and responsible manner, maintaining a quiet and peaceful environment for all guests.
    • Any disruptive or inappropriate behavior may result in eviction without a refund.

  4. Damages and Losses:

    • Guests are responsible for any damages or losses caused to hotel property during their stay.
    • Charges for damages will be billed to the guest.

  5. Privacy and Data:

    • The hotel respects guest privacy and handles personal data in accordance with relevant data protection laws.

  6. Guest Satisfaction:

    • Your feedback is important to us. If you encounter any issues during your stay, please inform our staff promptly so that we can address them.

These policies are subject to change without prior notice. By staying at Hotel Sutera, you agree to abide by these policies. We hope you have a delightful stay!

Check-in 14:00
Check-out 12:00
Booking cancellation

Cancellation and prepayment policies vary according to accommodation type. Please check the conditions of your required room.

Сancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check the conditions of your required room.